Java Server Pages™ (JSP™ page) technology & servlets are the key web-tier technologies defined in the Java™ Platform, Enterprise
...This supervisor management training course is designed for those in a supervisor and/or management role & who still work as part
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...Increasingly, professional administrative staff have a key role to play in working in partnership with their manager (s). Delegates
...In the past innovation was a closed & restricted world that belonged to only a few & excluded the majority. But as innovation
...This one-day workshop style course will demonstrate, how by accessing the correct financial information, you can sustain the
...Swaps have increased both in variety & use over the last few years. They underpin many trading strategies & numerous investment
...Switches & routers are the critical building blocks of a successful internetwork infrastructure. In this course, you gain the
...This course will develop skills which will enable the delegates to communicate more effectively with IT users and deal with enquiries confidently and effectively. It will enable them to understand the needs of users, to develop a positive rapport,
This course will develop skills which will enable the delegates to communicate more effectively with IT users & deal with enquiries confidently & effectively. It will enable them to understand the needs of users, to develop a positive rapport, to handle difficult situations, to make appropriate judgements on next steps & to complete tasks in a friendly way.
The style of the course is both participative & practical. Delegates learn in an active way through exercises which simulate user enquiries. They also draw on examples from their own experiences & by sharing & discussing these they can relate the lessons learnt to themselves & their own situations. This learning-by-doing approach is supported & complimented with concepts & guidance from the tutor, feedback from observers, & reviews of performance & results.
Delegates are also given individual attention by the tutor to help them diagnose & learn about those aspects which are of particular personal significance to themselves.
This training may be available onsite; please contact us if you are interested.