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Oracle: PeopleSoft Enterprise: CRM Fundamentals Rel 9.1

The CRM Fundamentals Rel 9.1 course will provide you with a solid grounding in the concepts and tasks you will need to work with many PeopleSoft Enterprise CRM applications. Much of the information you will learn will carry over into multiple applications--for

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: D63262GC30-slash-40159
Availability: In Stock
£1198.43

Product Description

The CRM Fundamentals Rel 9.1 course will provide you with a solid grounding in the concepts & tasks you will need to work with many People Soft Enterprise CRM applications. Much of the information you will learn will carry over into multiple applications--for example, you will learn to navigate & customize your interface, the basics on integration & configuration, & how to use 360-Degree Views, a powerful tool that helps you to manage & update information about the people (customers, workers, & students) in your system.

The largest portion of the course is devoted to People Soft Enterprise CRM concepts that you will use often. You'll learn how to work with customers, contacts, & workers. You'll learn how to create & manage products & track installed products. You will also work with CRM worklists & manual notifications so you & your team can keep up-to-date on completed tasks & those still waiting to be done. When you complete this course, you will have a good understanding of concepts that are important to much of People Soft Enterprise CRM.

Learn To:
  • Manage customers, contacts, & workers
  • Create, define, & track products
  • Manage worklists & send notifications
  • Work with the 360-degree view
  • Evaluate integration, configuration, & automation options
  • View, modify & describe tables

This course is also available as a LIVE Virtual Class. A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

This training may be available onsite; please contact us if you are interested.

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Jargon Buster

Students - A group of humans who are still in full time education
Date - A day on a calendar
Date - A social activity whith a current or potential partner
team - A group of people or animals linked by a common purpose.
Manual - A book of instructions to build or operate items, also a form of labour which your hands are used.
Degree - An angle measurement, also can be the measurement of an extent that something happens, can also relate to an university academic measurement.
degree - The extremity of something or the angle. Can also relate to a university achievement.
Solid - Something that is firm and not liquid, a hard shape that cannot be changed easily.

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Page Updated: 2012-04-02 14:24:00

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