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Client Focused Reception And Receptionist Skills
Do you want to be able to manage your tasks proactively and flexibly? Do you need to make sure you're acting with a high degree of efficiency, tact and diplomacy? Do you want to be confident that you can manage all the different situations that you
Product Description
Do you want to be able to manage your tasks proactively & flexibly? Do you need to make sure you're acting with a high degree of efficiency, tact & diplomacy? Do you want to be confident that you can manage all the different situations that you encounter?
The receptionist's role encompasses a range of duties & requires skills of organisation, assertiveness & interpersonal communication. The course is designed to develop reception staff to meet these needs, offering a range of tools & techniques to manage situations, & to enhance performance by building self confidence & personal presence.
This training may be available onsite; please contact us if you are interested.
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