Learn to fully leverage the use of Cisco Unified Communications Manager with IP phones, gateways & applications in this 5-day

Implementing Cisco Unified Communications Manager Version 7.0 Features (UCM70) v 1.0 is designed to provide learners with necessary

The course Upgrading to Cisco Unified Communications Manager 7.0 (UCM70) provides the knowledge & experience necessary to migrate

Cisco Interaction Manager provides the capability for agents to selectively handle E-Mail, chat, web collaboration, & voice

This training may be available onsite; please contact us if you are interested.

Implementing Cisco Unity Connection (IUC) v 8.0 describes Cisco Unity Connection installation, networking, & advanced features,

Cisco Unity Design & Networking (CUDN) is an advanced course for engineers responsible for the design of sustainable complex Unity

This course is designed to give delegates a firm understanding of the components, features & proper deployment of the Cisco Unified

This course examines the fundamentals of Cisco's wireless LAN technology. Topics will include the concepts of autonomous & lightweight