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Cisco: Unified Communications: Covering Advanced Techniques In
Scripting And Overall CRS Functionality
Building on the knowledge base and scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting and overall CRS functionality. During this four day class students implement such things as extending the
Product Description
Building on the knowledge base & scripting experience learned in CRSD / UCCXD classes, this course covers advanced techniques in scripting & overall CRS functionality. During this four day class students implement such things as extending the functionality of UCCX using many of the tools that are already available in the premium version of the product. Expect to spend time exploring the Agent Desktop Interface & the Desktop Administrator to invoke behaviors that involve Third Party applications & web based apps like: Web Callback Option & Leave a Message in Queue. There will be a major focus on Scripting & Subsystem management.
This training may be available onsite; please contact us if you are interested.
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