This course provides an overview of the process that a Business Partner will follow to set up a CMS system.
Students
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...This course provides an overview of the process that a Business Partner will follow to set up a CMS system.
Students will have access to a Communication Manger (CM) and a Call Management System (CMS) in this class, and some hands-on
This course provides an overview of the process that a Business Partner will follow to set up a CMS system.
Students will have access to a Communication Manger (CM) & a Call Management System (CMS) in this class, & some hands-on exercises are included.
The course makes available several documents, job aids, & resources that students will be able to use for future CMS implementations.