Assertiveness And Communication Skills

Product Description

What happens when you behave assertively?

You feel more comfortable with yourself, experience less stress & achieve more of what you want. Your self-esteem improves. You contribution improves. You become more valued & respected.

Assertiveness is at the root of our relationship with ourselves & with other people. It leads to better balanced & more robust self-confidence. It enables us to use behaviours that we, & other people value. It enables us to communicate openly, honestly & clearly in ways with which others feel comfortable.

Genuinely assertive people are better to work with. They establish more effective relationships. Their technical & professional skills are highlighted by their excellent interpersonal skills.

Most of us. Despite its many benefits, assertive behaviour does not come naturally to us. (The reason for this is explained on the course.) So very few people are genuinely assertive. Typical delegates might be:

• Too shy & lacking confidence
• Easily manipulated
• Too abrupt, sarcastic, rude or aggressive
• None of the above but who need to be able to handle tough situations calmly & positively.