The Nortel IP Phone 1150E with Gigabit Ethernet brings best-in-class IP Telephony & advanced communication features to ACD environments & the IP Contact Center. An ideal solution for agents & supervisors, the multi-line IP Phone 1150E leverages the award-winning features & design of the IP Phone 1100 Series for a superior user experience, while adding dedicated agent & supervisor fixed keys along with IP delivery of highly-desired Contact Center features. With a large, high-resolution, pixel-based, graphical grayscale display, a USB (Universal Serial Bus) port supporting an enhanced navigation experience, Gigabit Ethernet integration for support of collocated PC traffic & standard Bluetooth headset profile support for agent mobility, the IP Phone 1150E delivers a powerful combination of features to maximize productivity, enhance customer service levels, reduce costs & ultimately, drive increased business performance.