HPE Foundation Care Next Business Day Exchange Extended Service
Agreement 3 Years

Product Description

HP Foundation Care Exchange Service combines popular remote hardware & software services that enable you to increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you to resolve hardware & software problems on your HP networking products. Hardware exchange offers a reliable & fast parts exchange service for eligible HP networking products. Specifically targeted at products that can easily be shipped & on which you can easily restore data from backup files, HP Foundation Care Exchange Service is a cost-efficient & convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance. Software support provides remote technical support & access to software updates & patches. Customers can access updates to software & reference manuals as soon as they are made available. In addition, HP Foundation Care Exchange Service provides electronic access to related product & support information, enabling any member of your IT staff to locate commercially available essential information. You can chose from two reactive exchange support levels to meet your business & operational needs: Next Business Day or 4-Hour Hardware Exchange.