With your business on the line 24x 7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues & help you get more value from your infrastructure investment. HPs highly skilled IT professionals can help you stay in control of critical information resources, provide consistent & predictable performance, & deliver access that is unquestionably secure via the industrys most comprehensive suite of proactive services. HP e-Support Pack is an electronic version of the packaged HP Support Pack & offers greater flexibility by providing more service options.