HP Critical Advantage (CA) Service is a comprehensive support solution designed to help businesses maximize their return on investment in complex infrastructure that supports critical applications. CA offers an integrated set of proactive & reactive services designed to help you improve performance, availability, & functional use of your technology. CA

Includes:: proactive & reactive support for the products in your IT environment. CA is purchased & entitled on a per-product basis, & you have the flexibility of choosing the appropriate hardware reactive support level, depending on your needs. In addition, each CA service level provides reactive software support & updates for HP software & the third-party software you've purchased from HP. CA provides an assigned account team composed of highly trained IT professionals who form close working relationships with designated members of your IT management staff. The account team develops a clear understanding of your IT environment, your IT goals, & your overall business objectives. A mutually agreed-upon support strategy is then designed & documented in an account support plan. The account team meets with you annually to discuss progress against the plan & to update the plan in order to track continued alignment with your business goals. In addition, your assigned account team is equipped with HP developed remote support technologies & tools to help you minimize downtime & improve productivity. In a complex environment, many components need to work seamlessly together. CA has been specifically designed for this purpose. It provides an end-to-end environment support solution covering servers, operating systems, hypervisors, storage, storage area networks (SANs), & networks. CA provides proactive deliverables across the components in the infrastructure supported by CA to help you achieve maximum utilization, uptime, & use of the technology by addressing the most common challenges in manag

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Economic pressures & dynamic business environments can create complex IT challenges. With your business on the line 24x 7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues & help you get more value from your infrastructure investment. HPs highly skilled IT professionals can help you stay in control of critical information resources, provide consistent & predictable performance, & deliver access that is unquestionably secure. HP offers the industrys most comprehensive suite of proactive services & end-to-end environment protection with a single source of accountability. HP Support Pack Post-Warranty Service is an on-site, hardware support service. It

Includes:: phone support, labor, parts & required travel by HP to supply the service. Replaced parts become the property of HP.

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Economic pressures & dynamic business environments can create complex IT challenges. With your business on the line 24x 7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues & help you get more value from your infrastructure investment. HP's highly skilled IT professionals can help you stay in control of critical information resources, provide consistent & predictable performance, & deliver access that is unquestionably secure. HP offers the industry's most comprehensive suite of proactive services & end-to-end environment protection with a single source of accountability. HP Support Pack Post-Warranty Service is an on-site, hardware support service. It

Includes:: phone support, labor, parts & required travel by HP to supply the service. Replaced parts become the property of HP.

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For technical issues that cannot be resolved remotely, HP offers Post-Warranty Service
- a next-day, onsite, hardware-support
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For technical issues that cannot be resolved remotely, HP offers Post-Warranty Service
- a next-day, onsite, hardware-support
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Hewlett-Packard takes great care of its customers
- thats why it provides you with reliable & high-class services to make you feel
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Hewlett-Packard takes great care of its customers
- that's why it provides you with reliable & high-class services to make you
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Hewlett-Packard takes great care of its customers
- that's why it provides you with reliable & high-class services to make you
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Economic pressures & dynamic business environments can create complex IT challenges. With your business on the line 24x 7, the availability of your infrastructure is more important than ever. HP Services works the way you do to resolve tough IT issues & help you get more value from your infrastructure investment. HP's highly skilled IT professionals can help you stay in control of critical information resources, provide consistent & predictable performance, & deliver access that is unquestionably secure. HP offers the industry's most comprehensive suite of proactive services & end-to-end environment protection with a single source of accountability. HP Support Pack Post-Warranty Service is an on-site, hardware support service. It

Includes:: phone support, labor, parts & required travel by HP to supply the service. Replaced parts become the property of HP.

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For technical issues that cannot be resolved remotely, HP offers Post-Warranty Service
- a next-day, onsite, hardware-support
...