With HP Pick Up & Return Service, you'll enjoy quick pickup, repair & return of your notebook PC, shipping included. You'll also have access to 24x 7 technical support & extended coverage-while keeping your notebook covered by the manufacturer that knows it best. Extended coverage begins the day you buy your HP PC. You'll get the most coverage & value if you buy this plan when you purchase your PC. For example: If you buy the 2-year plan when you purchase your PC, you'll get coverage for 2 full years If you buy the 2-year plan 3 months after you purchase your PC, you'll get 21 months of coverage only Multi-year options are available.