Make yourself understood in business This brand new self-study book is the perfect way for business people who spend a lot of time on the phone or in meetings & want to improve their spoken English, getting their message across effectively. The focus is on the key language required to speak English accurately in business. ' Collins English for Business' is a new series of self-study skills books which focus on the language you really need to do business in English -- wherever you are in the world. Each title
Includes:: tips on how to communicate effectively & how to communicate inter-culturally. Other titles in the series: Listening & Writing. * Powered by COBUILD -- using the real language of business English * Contents: Twenty 4-page units cover the key areas, such as Networking & Small Talk, Telephoning, Telephone & Video Conferencing, Meetings, Negotiating, Presentations & Interviews. * Each unit contains:
- Exercises focused on vocabulary or key structures
- Grammar tips
- Key phrases
- Personal action plans * Audio CD: dialogues are recorded by native speakers, using real-life situations & key phrases specific to different situations in the business environment, such as dealing with a complaint & rearranging appointments