Innovations in Health & Social Care Course Public sectors organizations such as social services & NHS trusts are driven by internal & external forces such as the government, innovations in the private sector of new or more efficient health & social care products, & are required to demonstrate their performance against set criteria. Mulgan & Albury (2003) suggest “ Innovation should be a core activity of the public sector: it helps public services to improve performance & increase public value; responds to expectations of citizens & adapt to the needs of users; increase service efficiency & minimize costs… How to seek out & foster innovation from all levels is crucial to continual development & improvement:” In this sense public services have to be innovative to keep up with public perception of quality & delivery of services & to meet the ever-changing performance criteria (for example, Best Value). Innovations are not just top down approaches. A number of innovations are generated from grass-roots; the front line workers who may see issues arising & consider how they can change systems to make them more efficient or productive or more comfortable for service users. This course aims to introduce the student to the importance of innovations in Health & Social Work from the perspective of Service Users & Carers. It will also address Policy & Practice innovations & how best to evaluate them.