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Customer Care (Byte Size Skills Course)

Customer Care Skills Course This course is designed to show you how you can make customers feel that you are genuinely interested in them - interested in them as people, not merely as accounts. By the end of this course, you will: recognise
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£79.99
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Customer Care Skills Course This course is designed to show you how you can make customers feel that you are genuinely interested in them
- interested in them as people, not merely as accounts. By the end of this course, you will: recognise why you need a customer care programme. have an action plan to install a customer care programme in your business. understand customer care skills & how to use them. develop a complaints handling procedure that strengthens the bond between your business & your customers.

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Stonebridge
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