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Returns Label - UK - Customers

Returns Policy To return an item it must be in 'as-received' condition (i.e. unworn) with the original box (i.e. also unmarked and undamaged) and swing tags, labels etc. and MUST contain your original packing slip, within 365 days of it being delivered.
RIP - This product is no longer available on our network. It was last seen on 26.10.2016

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Availability: In Stock
£3.99

Product Description

Returns Policy To return an item it must be in 'as-received' condition (i.e. unworn) with the original box (i.e. also unmarked & undamaged) & swing tags, labels etc. & MUST contain your original packing slip, within 365 days of it being delivered. On receipt we will refund your account. If you require an alternative product you will need to place a new order as your original will be refunded upon return. i.e. we do not operate an exchange service. We understand the cost of returns can be quite high & therefore offer a £3.99 pre-paid returns label for all UK Mainland addresses. To take advantage of this service, simply follow the instructions below. How To Purchase & Use A Returns Label 1. Enter your order ID into the field above. (THIS IS NOT THE ITEM NO)
- If your purchase was made from this website your order number will 5 digits
- If your purchase was made from the Bay your sales record number will be 6 digits
- Please Note
- you will need a printer to use our pre-paid returns service 2. Click 'ADD TO BASKET' 3. Continue through the checkout process as normal. 4. Once checkout is completed you will receive an e-mail with a link to your returns label
- You can also access your returns label from the ' My Account' page
- Please Note
- Pre-Paid returns labels are non-refundable & valid for 7 days from purchase. 5. Print the label & attach it to your parcel
- Please ensure you 're-package' your order. Any returns that have a defaced or damaged box will be subject to a deduction in refund to compensate for the reduced price of reselling the item. 6. Hand the parcel over to the post office & ask for a 'proof of postage'. The post office will give you a receipt with a 'barcode' tracing number, allowing you to track the item.
- The post office may try & charge you for a tracking number, this is not necessary we just need a tracing number which is free of charge on the receipt. 7. Once the order is received back, you will be refunded in full & e-ma

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Jargon Buster

Printer - A device used for the physical output of documents
UK - United Kingdom - An island nation in Europe
Hand - A part of the body at the end of the arm
Hand - A pointer which indicates time on a clock face
Mail - Or post is a service for transmitting physical objects or letters between locations
Barcode - A machine readable pattern or lines of varying thickness. Used predominently in point of sale applications.
Office - A room where people work
Normal - often relating to someone or something that is average.
Basket - a method of containing and carrying items.
Condition - The quality of a product or service.
Alternative - Another available choice or possibility
Instructions - An informative direction to take.
Print - A mechanical process of putting text onto paper. It can also relate to a pattern on an item.

Supplier Information

Mastershoe Myshu
Trading for over 30 years and now with its own stores Mastershoe offers genuine, top branded footwear at competitive prices. A huge product range and outstanding customer service.
Page Updated: 2015-05-05 04:07:00

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