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Oracle: PeopleSoft Enterprise: HelpDesk For Human Resources Rel 9

This four-day course focuses on the implementation of the PeopleSoft HelpDesk for Human Resources application. This course describes the business processes for HelpDesk for Human Resources and teaches implementers how to set up and administer the application.

Administrative

RIP - This product is no longer available on our network. It was last seen on 11.04.2012

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  • Availability: Out Of Stock
  • Supplier: CourseMonster
  • SKU: D58391GC20-slash-40169
Availability: In Stock
£2396.86

Product Description

This four-day course focuses on the implementation of the People Soft Help Desk for Human Resources application. This course describes the business processes for Help Desk for Human Resources & teaches implementers how to set up & administer the application.

Administrative topics that will be covered in this course include:

  • Setting up Help Desk business units
  • Case management
  • Agreements
  • Solution management
  • Security

For an optimal learning experience, the CRM Fundamentals course is suggested as a prerequisite.

Learn To:
  • Set up Help Desk for Human Resources business units
  • Manage Solutions & Solution Advisor
  • Manage personnel changes
  • Set up People Soft Help Desk for Human Resources
  • Automate Help Desk for Human Resources

This course is also available as a LIVE Virtual Class. A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

This training may be available onsite; please contact us if you are interested.

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Jargon Buster

Students - A group of humans who are still in full time education
Human - A highly developed and adapted mamal and deminant species on earth
Day - The time it takes a planet or other space objects to complete one rotation.
Set - a group of items usually related to one another. Some objects cannot function without the complete set of items.
Learning - Educating and growing in intelligence.
Experience - To gain further knowledge by practising.

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Page Updated: 2012-04-02 14:24:00

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Helpdesk for human resources rel 9.1 (3 people tagged the product this way)
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